FAQ

Where do we go and what do we do?


Come Spin the Globe with me and lets have fun exploring your dreams




What if something goes wrong with the booking?


I am your personal contact throughout and the suppliers I use to bring your bespoke package together are both under the ATOL licence and belong to ABTA which is the association of travel agents. In addition to this, I encourage you to have adequate travel insurance to protect you in the event of a service company's 'failure to provide'. Also, for further protection, I would ensure that at least a portion of the trip is paid for on your credit card, which means you have the whole trip covered by the credit card company too.




What if something goes wrong whilst we are away?


We don't just send you off on your merry way and then leave you to your own devices. We hold copies of all important paperwork in case of need and will be on hand to guide you in a safe and timely manner throughout the duration of your trip.




What do we get for the money?


Simply put....Over 30 years' experience in making travel plans. My small team and I are with you from conception of your dream to the follow up after care call once you return. You have contact with us by phone and email right the way through although I am confident you will be far too busy having the time of your life to think about us. I put in all the many hours of hard work so that you don't have to.




How do I know what I am getting?


You will have met me, personally or via Skype and will know that I have everything that is in my control covered. I only use service providers who are the best at what they do as they are a representation of me and also have their own reputation to uphold.

You will be given a detailed itinerary which we will go through, step by step before departure. As I will have had your agreement before any stage of the dream is booked, there will be no surprises and so it will just be a reminder that is needed.




How much do you charge?


The time spent creating each dream varies as much as the client themselves. This is a totally bespoke package and following the free, no obligation Spin the Globe session, I will be happy to let you know the cost for my service based on your requirements.





Contact Us

 

Peterborough, UK​

angella@italtravels.com

Tel:   +44 7841-879-093

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